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Help Center

Common questions, answered. Can't find what you need? Email Chris directly.

Getting Started

How does the 14-day free trial work?

Sign up with just your email — no credit card required. You get full access to every tool for 14 days. If you decide not to continue, your account simply becomes inactive. No charge, no hassle.

What grade levels does it work for?

We build everything specifically for K–5. Specify your grade when you use any tool and the output adjusts automatically — vocabulary, timing, activity style, differentiation levels.

How fast is it?

Most tools return a result in under 90 seconds. Lesson plans take a little longer because they include objectives, lesson flow, differentiation, and materials. Parent emails and activities are typically under 30 seconds.

Tools & Features

Can I edit what the AI generates?

Yes — everything is editable before you print or copy. Click into any section and type. Nothing is locked.

Does it follow my state standards?

Common Core, TEKS, NGSS, the National Curriculum (England), the Australian Curriculum, and Ontario are all built in. Set your framework once in your profile and it stays selected.

What's the Emergency Toolkit?

A set of sub plans, behavior documentation, and parent contact templates designed to be grabbed in under two minutes — for the days when everything goes sideways. Available on both plans.

Is my students' data used to train the AI?

No. We never train models on your content or your students' data, and we never sell any of it — not to anyone, not ever.

Account & Billing

How do I cancel?

One click in Settings → Subscription. No email required, no form to fill out. If you cancel within 30 days of a paid charge we'll refund it in full — no questions asked.

Can I switch plans?

Yes, anytime from Settings → Subscription. Upgrades take effect immediately. Downgrades take effect at the next billing cycle.

What happens to my content if I cancel?

Everything you've made stays in your account and is exportable. You can download your lesson plans and documents as PDFs at any time.

Technical Issues

A tool isn't generating — what do I do?

First, try refreshing the page. If the issue continues, clear your browser cache or try a different browser. If it's still broken, email chris@allencodeco.com with a screenshot and what you were trying to do.

The output doesn't match my grade level.

Make sure your grade is set correctly in the tool before generating. If results still feel off, try being more specific in your topic — for example, "2nd grade phonics: silent e rule" rather than just "phonics."

I can't log in.

Use the Forgot Password link on the login page — it sends a reset link instantly. If you don't see the email, check your spam folder. Still stuck? Email chris@allencodeco.com.

Still have a question?

Email Chris directly — he reads and responds to every message.

chris@allencodeco.com